Newsletters and leaflets
Information leaflets
We produce a range of leaflets on our policies and procedures.
Suggestions, comments and complaints
Information in alternative formats
Handbooks
Our handbooks provide information on your tenancy and the services and facilities we offer.
Residents' handbook - general handbook for our residents
Kent tenant handbook - for Kent customers in one our brand new housing schemes
Oldham tenant handbook - for Oldham customers who live in our newly refurbished sheltered housing
Family housing handbook - for customers in our family housing
Residents' Charter
Residents' Charter - outlines your rights and what you can expect from us as your landlord.
Full House
Our free quarterly resident magazine.
Money Matters
Our free newsletter providing up-to-date information on welfare, housing benefits and useful advice on managing your money.
Intouch
Our newsletter for residents living in family housing.
If you would like a printed copy of any of the above, please contact your local office.