complaints

If you wish to make a complaint, please let the relevant member of staff know. If they cannot resolve the matter to your satisfaction, you have the right to make a complaint.

Please contact us by one of the methods listed below.

Telephone: 0303 123 1622

Post: FREEPOST SUGGESTIONS COMMENTS & COMPLAINTS (you don’t need to put anything else)
(You don't need to put anything else).

Email: scc@housing21.co.uk

For more information about our complaints procedure download a copy of our Complaints Leaflet. Download an easy read version