Care and support services from Housing 21

Care and health

We continue to develop our care and support services helping users to remain independent and safe in their own homes for as long as possible.

Housing 21:

delivers around 30,000 hours of care into older people's homes every week
recently won new contracts in Kent, North Tyneside and Cheshire
provides generic and specialist services allowing people of all ages to live independently at home
is committed to staff training and development and has an established NVQ centre
runs regular surveys to understand the views of our service users.

Rated extremely highly by the Care Quality Commission our services include:

day services - both housing and non-housing
help to stay at home - practical help and personal care
community care services for older people; dementia, long term conditions and learning disabilities
dementia care - extra care, day care, home care and floating support
end of life care.

The Health and Social Care Support Worker, a new type of carer developed by Housing 21, is trained to combine social care with low level health care.
End of life care - we are working with the NHS to improve choice for people in extra care and are providing an end of life dementia nurse with support from the King's Fund.
A new specialist domiciliary care service for people with dementia and other long term health conditions has started in Camden. The contract is for 1200 hours a week, with all staff TUPEd to Housing 21.
Alfred Deller Court, Kent is the first of Housing 21's eight learning disability services to be opened across Kent, as part of the Better Homes Active Lives PFI.