Accessibility
We are committed to making this site easily viewable and accessible to everyone. We continually improve the accessibility and usability of this website, based on current guidelines and feedback from our residents and website visitors.
Web accessibility standards
This website conforms to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.0
Pages on this site use valid HTML and CSS and will display correctly in current and future browsers.
File attachments
Non-HTML files downloadable from this site - for example, Microsoft Word Documents or Adobe PDF files - may present accessibility problems. Download the free programs to be able to view them.
Download Microsoft's Word Viewer
Alternative formats and languages
If you would like any of our published documents in a different format, for example large print, Braille, audio tape or another language, please contact us at enquiries@housing21.co.uk or call 0370 192 4000.
Alternative format information

Text size
To change the text size on this site, click on the text size buttons found at the top right of each webpage.
Alternatively, you can use the browser's controls to change the text size as follows:
In Internet Explorer 6, select
View > Text size >Largest/Larger/Medium/Smaller/Smallest
In Internet Explorer 7, select
Page > Text size > Largest/Larger/Medium/Smaller/Smallest
In Firefox
<+>increases the font size and <-> decreases it
Colour scheme and contrast
A high contrast version of the website can be viewed by clicking on the high contrast button found on each webpage alongside the text resizing buttons.
Speech enabled service
This website is speech enabled, which means you can listen to its contents if you are not comfortable reading text on a computer screen.
Browsealoud is a free screen reader which you can download here.
How to contact us
Should you experience any difficulty in accessing this website, or if you have suggestions on how to improve its usability, please email us at website@housing21.co.uk

