How we are regulated
Our housing and care services are regulated by the following independent bodies to ensure that we deliver high quality services.
Tenant Services Authority
The TSA represents tenants, and ensures:
- tenants are treated fairly
- we address tenants' concerns
- our financial practices are regulated.
www.tenantservicesauthority.org
The Care Quality Commission
The Care Quality Commission is the independent regulator of health and social care in England. It regulates all health and adult social care services, in the public, private and voluntary sectors.
Homes and Communities Agency
The Homes and Communities Agency is responsible for:
- land and regeneration
- ensuring new homes are environmentally and socially sustainable
- funding regeneration work, including better housing and community facilities.
The Audit Commission
The Audit Commission is responsible for:
- ensuring public money is spent economically, efficiently and effectively in housing and health
- inspecting public services to assess their quality and cost effectiveness
- helping local authorities to continually improve
We are a registered housing association and a not for profit organisation with charitable status.