Housing 21

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Expertise

Housing 21 is a leading national charity which promotes choice and independence for older people through a range of care, health and housing solutions.

Operating in 150 local authority areas, our tailored solutions allow us to offer a complete service to meet the changing needs of our customers. Our areas of expertise include:

Retirement housing

Care and support services

Dementia services

PFI/PPP


Retirement housing

Housing 21 manages over 17,400 sheltered, extra care apartments and bungalows in over 400 schemes across England. We

  • are a leader in the developing role of extra care, helping the elderly enjoy their own homes in a setting that provides tailored 24 hour care and support
  • work with local authorities and developers to provide supportive housing options for purchase through mixed tenure, shared ownership and outright sale
  • deliver community resources at our extra care schemes by linking with schools, businesses and healthcare providers.

Care and support services

Our care and support services cover all adult age groups and help users remain independent and safe in their own homes for as long as possible. Housing 21

  • delivers 123,000 hours of care every week
  • acquired Claimar Care Group in 2009 making us one of the five biggest providers of care services
  • provides generic and specialist services allowing people of all ages to live independently at home.

We provide a range care services including:

  • home care
  • live-in care
  • day services  - day care and day centres
  • community care services for people with dementia, long term conditions and learning disabilities
  • respite care and rehabilitation services
  • specialist care including culturally appropriate services and services for people with HIV/AIDS
  • end of life care.

Dementia services - Housing 21 Dementia Voice

We are at the forefront of dementia services combining service provision with evaluation and research. We operate the only housing association sector dementia centre of excellence, Housing 21 Dementia Voice, which aims to:

  • influence the development of dementia services and specialist older people's mental health services
  • undertake specialist research to understand the needs, views and aspirations of older people
  • develop and manage dementia service provision
  • provide training and advice services.

Putting the person before the dementia is central to our approach. We focus on the individual's:

  • lifestyle
  • social and family network
  • circumstances and environment.

This approach has shown significant improvements in the quality of life of people with dementia and of those around them. It proves that with the right care, support and interaction people can keep or regain life skills and stay independent for longer.


PFI/PPP

Housing 21 is an acknowledged leader in Private Finance Initiatives (PFI) and Private Public Partnerships (PPP), working with local authorities to deliver modern housing and services for older people.

We are working on three large PFI/PPP projects in Oldham, Kent and Walsall. We've received recognition for innovative partnership and financing models which could be replicated elsewhere enabling other local authorities to undertake large scale reprovision or modernisation of services.


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