Customer Services (for existing customers)
Property income and administration team (rent enquiries)
Tel: 0345 607 0272
Suggestions, comments and complaints
Tel: 0303 123 1622
Post: FREEPOST SUGGESTIONS COMMENTS & COMPLAINTS (you don’t need to put anything else)
Opening hours: Monday to Friday: 9am to 5pm, closed on bank holidays.
Contact us out of hours
Repairs - If you need to report a repair in the evening or at the weekend, please call Tunstall: 0845 055 0946
Care - If you need to contact us about a care issue out of hours, please call: 0345 605 0061
Invoices for goods & services should include:
- the name of the person who ordered the goods or services
- a purchase order number.
If either of these details are missing, then payment may be delayed.
Send invoices by email to firstname.lastname@example.org
or by post to