Property enquiries
Property for rent
Tel: 0345 606 6363
Email: lettings@housing21.co.uk
New property for sale
Tel: 0345 608 4021
Email: sales@housing21.co.uk
Resale properties
Tel: 0370 192 4000
Email: enquiries@housing21.co.uk
Customer Services (for existing customers)
Customer services and rent enquiries
Tel: 0345 607 0272
Email: customerservicesadministration@housing21.co.uk
Suggestions, comments and complaints
Tel: 0303 123 1622
Post: FREEPOST SUGGESTIONS COMMENTS & COMPLAINTS (you don’t need to put anything else)
Email: scc@housing21.co.uk
Opening hours: Monday to Friday: 9am to 5pm, closed on bank holidays.
Contact us out of hours
Repairs - If you need to report a repair in the evening or at the weekend, please call Tunstall: 0845 055 0946
Care - If you need to contact us about a care issue out of hours, please call: 0370 192 4242